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HP Recommended
HP Pavilion 17-e184ca
Microsoft Windows 8.1 (64-bit)

I look in the Maintenance and Service Guide and they don't talk about how much memory you can upgrade in it ... Only on 32 bit system ...  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The information in the service manual is stating what the maximum memory you can install is on a 64 bit operating system.

 

It reads...not supported for use on computer models equipped with a 32 bit OS

 

That is because a 32 bit operating system can only address a maximum of 4 GB of memory.

 

I have a PC with 32 GB of memory on it and I had to run XP for a short while and it only would use 4 GB of memory.

 

The PC worked fine with 32 GB of memory in it on a 32 bit operating system.

 

It was just a complete waste of 28 GB of memory.

 

View solution in original post

8 REPLIES 8
HP Recommended

Hi:

 

The information in the service manual is stating what the maximum memory you can install is on a 64 bit operating system.

 

It reads...not supported for use on computer models equipped with a 32 bit OS

 

That is because a 32 bit operating system can only address a maximum of 4 GB of memory.

 

I have a PC with 32 GB of memory on it and I had to run XP for a short while and it only would use 4 GB of memory.

 

The PC worked fine with 32 GB of memory in it on a 32 bit operating system.

 

It was just a complete waste of 28 GB of memory.

 

HP Recommended

Mine is a 64 bit System I think I' Look in the detail of HP support assitant and it says 64 bit operating system 

HP Recommended

so the Maximum is 12 gig I already have this ... !!! 

HP Recommended

Yes, if that is what the manual says.

 

I don't understand why you can't remove the 4 GB chip and put an 8 GB chip in its place, but since I don't own your model notebook and haven't experimented with that, I couldn't say if it would work or not.

 

It's too much money to gamble on buying another 8 GB chip on the chance it may not work.

HP Recommended
I found some 8GB Samung for 55$ 😉
HP Recommended

If you decide to roll the dice, let us know the outcome.

 

I have a HP 6910p business notebook, and all specs state the max memory is 4 GB (2 x 2 GB).

 

I bought 2 x 4 GB of memory, because I knew the Mobile Intel 965 chipset supported up to 8 GB of memory and it worked just fine.

 

So sometimes you win, and sometimes you lose.

HP Recommended
Thank you for the advice 🙂
HP Recommended

You're very welcome.

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