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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- What is my motherboard's max frequency for memory (hz)

Create an account on the HP Community to personalize your profile and ask a question
07-19-2023 06:46 AM
Hi:
What is the full model number or product number of your notebook?
Use this guide to find that information.
How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes
What model processor does it have?
07-19-2023 07:31 AM
Hi:
The max memory frequency your notebook's processor/motherboard can support is DDR4-3200 MHz.
07-19-2023 07:45 AM
The max memory supported is 2 x 16 GB.
See chapter 1 of the maintenance and service guide for the memory upgrade information:
HP Pavilion Gaming 15-ec1000 Laptop PC series Manuals | HP® Customer Support
HP mistakenly left out the 2 x 16 GB configuration from the manual.
You can also run this command to see how much memory your notebook can support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.