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HP Recommended
Microsoft Windows 10 (64-bit)

Hello All, 

Kindly help me, please

What is the battery type for my laptop HP ENVY x360 Convertible 15-cn0xxx

Processor:Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Othman2 

Sorry to hear that you are having problems ... I would like to help you.

HP spare part number: L09281-855

3-cell, 52-WHr, 4.55-AHr, Li-ion battery (includes cable)

 

(1) Download

--->>> Maintenance and Service Guide

Page 29 Component replacement procedures

 

ub6424_0-1665504265767.png

 

(2) Check HP Partsurfer for spare parts. ( Possibly not available )

(3) Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification.

 

Kind regards

View solution in original post

3 REPLIES 3
HP Recommended

Hello @Othman2 

Sorry to hear that you are having problems ... I would like to help you.

HP spare part number: L09281-855

3-cell, 52-WHr, 4.55-AHr, Li-ion battery (includes cable)

 

(1) Download

--->>> Maintenance and Service Guide

Page 29 Component replacement procedures

 

ub6424_0-1665504265767.png

 

(2) Check HP Partsurfer for spare parts. ( Possibly not available )

(3) Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification.

 

Kind regards

HP Recommended

Thank you very much! 

HP Recommended

@Othman2 wrote:

Thank you very much! 


You're welcome !

Good luck

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