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‎07-03-2020 09:03 PM

HP Recommended
Product: HP 15-ba015wmHello
Operating System: Microsoft Windows 10 (64-bit)

Hello, I want to upgrade the RAM memory of my notebook model: HP 15-ba015wm, in the sticker that it brings it says that it uses "DDR3L", but in the website when searching for that model it says that it uses "DDR4". I would like to know which is the correct one to be able to upgrade. thanks.

 

This is the sticker, it says "DDR3L":

20200703_215741.jpg

 

This is the website, it says "DDR4":

https://support.hp.com/us-en/document/c05620129

20200703_220039.jpg

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2020 07:45 AM

HP Recommended

Hi:

 

The service manual is very confusing to read.

 

http://h10032.www1.hp.com/ctg/Manual/c05227786

 

The E2 processors are listed in several columns.  They seem to indicated that only DDR3 memory is supported.

 

Run the free utility that I zipped up and attached below and that will tell you what type memory is actually installed in your notebook.

View solution in original post

hwi_626.zip
Was this reply helpful? Yes No
1 REPLY 1

‎07-04-2020 07:45 AM

HP Recommended

Hi:

 

The service manual is very confusing to read.

 

http://h10032.www1.hp.com/ctg/Manual/c05227786

 

The E2 processors are listed in several columns.  They seem to indicated that only DDR3 memory is supported.

 

Run the free utility that I zipped up and attached below and that will tell you what type memory is actually installed in your notebook.

hwi_626.zip
Was this reply helpful? Yes No
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