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HP Recommended
HP 15,6" 15-ef2000 (2K3D8AV)
Microsoft Windows 10 (64-bit)

the serial number of the laptop is [Personal Information Removed]

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to the Crucial memory report for your notebook, you can install 2 x 16 GB of DDR4-3200 memory.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15-ef series | HP 15z-ef2000 | Crucial.com

 

You can buy this memory in Russia...

 

Crucial 16GB DDR4-3200 UDIMM | CT16G4SFRA32A | Crucial RU

 

Below is the link to the service manual...HP only has the manual for the older models, but it may help you with opening up the notebook to replace the memory.

 

HP 15.6 inch Laptop PC 15-ef2000 IDS Base Model Manuals | HP® Customer Support

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5 REPLIES 5
HP Recommended

Hi:

 

According to the Crucial memory report for your notebook, you can install 2 x 16 GB of DDR4-3200 memory.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 15-ef series | HP 15z-ef2000 | Crucial.com

 

You can buy this memory in Russia...

 

Crucial 16GB DDR4-3200 UDIMM | CT16G4SFRA32A | Crucial RU

 

Below is the link to the service manual...HP only has the manual for the older models, but it may help you with opening up the notebook to replace the memory.

 

HP 15.6 inch Laptop PC 15-ef2000 IDS Base Model Manuals | HP® Customer Support

HP Recommended

Thanks for the answer! I contacted a large store selling computers in Russia and they claim that the maximum is 16 GB of RAM. I think they are wrong, because the AIDA64 program confirms your words. (I apologize for the incorrect formulation of sentences)

HP Recommended

You're very welcome.

 

I am very confident that your notebook can take 2 x 16 GB of memory.

 

You can also do this to find out exactly how much memory your notebook can take...

 

1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacity and hit enter. There, it will show the maximum RAM capacity your notebook's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

HP Recommended

Yes, everything is correct 33554432 : 1048576.= 32gb . Thank you very much!

Да, всё верное 33554432 : 1048576.= 32гб . Огромное спасибо!

HP Recommended

Anytime.

 

Glad to have been of assistance.

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