Just a question, when you say "The SSD on the computer is M.2 SATA 3 SSD" isnt M.2 refered as "M.2-PCIe/NVMe" ? I read there is 2 types of SSD, M.2-PCIe/NVMe and SATA. Which one you are refering? Because being both included in the sentence confused me.
Appreciate the fact that you told me 500gb is the maximum tested, thats a great piece of information to take into consideration.
The M.2 SATA 3 hard drive will have two notches (B and M). However, the M.2 PCIe and NVMe will have only an M key and they both look similar. The difference between the NVMe drive and PCIe is the speed. You can google this and check the images for more clarity.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".