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‎12-09-2019 04:40 AM

HP Recommended

9BSFMA-8Q59SP-MFPURF-60XX03 this is the error.

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1 REPLY 1

‎12-09-2019 07:59 AM

HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced and the operating system reinstalled.

 

Below is the link to the service manual for your notebook, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c05485573

 

After you replace the hard drive, you can reinstall W10, the drivers and software that came with your PC by making a bootable recovery drive using the HP cloud recovery client utility.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

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