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‎05-21-2019 08:23 AM

HP Recommended

First one is HP Support Assistant. This will search the computer and HP servers for drivers you are missing and install most of them. If you do this and are still missing any drivers post back and we can help you find specific ones:

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

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‎05-21-2019 10:34 AM

HP Recommended

I have installed the Assistant but still lotof functionallity is missing and my laptop is getting so hot. Here are the fan readings.

Annotation 2019-05-21 113034.png

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‎05-21-2019 11:14 AM - edited ‎05-21-2019 11:15 AM

HP Recommended

That's fairly hot. Can you post a shot of Device Manager? Driver page:

 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-aq200-x360-convertible-pc/17104619/model...

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‎05-21-2019 12:42 PM

HP Recommended

here it is Annotation 2019-05-21 134120.png

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‎05-21-2019 12:43 PM

HP Recommended

All your drivers are installed. What functions are not working?

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‎05-21-2019 01:08 PM

HP Recommended

I have updated a few drivers now it looks good, I was not able to control the brightness. 

But how can we minimize this heat, it really hot?

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‎05-22-2019 10:49 AM

HP Recommended

Can we do something about this, when I tried the HP recall verification software for the battery check it was working fine.

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‎11-09-2019 04:01 PM

HP Recommended

Per this response I bought a Samsung 960 EVO for my HP Envy X360 model 15t-w200.  When I install it with or without the IDE drive that came with this laptop the boot locks up solid.  I have checked that it has the latest BIOS/firmware.

 

Is there anything I can do buit throw away the $80 for the SSD drive?

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‎11-12-2019 12:50 PM

HP Recommended

@BigAlMD
Thank you for posting on HP Support Community.

  • Have you tried with the original SSD or different SSD?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎11-13-2019 05:15 AM

HP Recommended

Are you making the SSD your primary or secondary drive?  I upgrade mine a while ago but I remember that the laptop came preconfigured with two drives.  I upgraded the lower capacity primary SSD with this Samsung SSD.  No special drivers were needed.  However, I had to boot from an external DVD so that I could install Windows 10 on the new drive.  The setup process was able to see  the drive no problem.  

 

How far in the boot process do you get?  are you able to get into BIOS?  Make sure the SSD chip is properly seated.

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