• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-26-2020 01:11 PM - edited ‎05-26-2020 01:11 PM

HP Recommended
Product: HP 14-bp0xx
Operating System: Microsoft Windows 10 (64-bit)

I want to upgrade my HP 14-bp0xx, from HDD to SSD but I dont know which type of SSD I should buy for it.

Please help with any information you know. 

 

Is it M.2 or 2.5 ?

2 REPLIES 2

‎05-26-2020 01:21 PM

HP Recommended

@mabobjan 

 

Before we can help, we need to know what EXACTLY is your HP 14-bp0xx ? Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824

             or

     https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-28-2020 02:38 PM

HP Recommended

Hi Banhein

Thank you for offering help.

 

1UQ81EA#ABD is my product ID and 14-bp001ng is the Model, it's from Germany. 

 

Thanks

Mabob

Tags (2)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.