Whenever i start my computer i get smart hard disk error 301. How do i fix it.

[goldenleo01]

My computer gets the smart hard disk error 301whenever i start the pc and it even freezes sometimes. How do I fix it.

[iomare]

Hi,

First, you should back up all your important data. You will need to replace the drive as it is failing.

If you provide the complete model or product number we can provide you with a guide on how to perform the fix.

Hope it helps,

David

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[goldenleo01]

Hi thanks for the answer I will give you the product number now, 00325-80000-00000-AAOEM.

[iomare]

You're welcome. That is not correct product number. Here is a link to HP support page showing how to find product and model number. Do not post serial number.

https://support.hp.com/my-en/document/c00033108

let me know,

David

[goldenleo01]

Hi I think this is the product id X7H05EA#UUW

The model is 14-al090no

[iomare]

OK.

Here is a small guide:

So what you need is a M2 SATA3 drive of your desired capacity

Example:

https://www.amazon.com/Samsung-860-SATA-Internal-MZ-N6E1T0BW/dp/B078218TWQ/ref=sr_1_2?keywords=m2%2B...

On page 42 of the service manual you can see the steps to replace drive:

http://h10032.www1.hp.com/ctg/Manual/c05122703

You will need to reinstall the OS on the drive, either by using recovery disks, migrating a backup image or by downloading media creation tool from Microsoft on different PC running and creating a bootable pendrive with the OS on it on a different computer. (there is an explanation on the Microsoft web page on how to create the pendrive) Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off the PC by holding the power button. Press the power button and immediately keep pressing ESC  until the startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows.

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on the HP support page for your product.

https://support.hp.com/us-en/product/hp-pavilion-14-al000-notebook-pc-series/10862154/model/12116418...

 I recommend installing HP support assistant which will help to keep drivers up to date and much more. Here you can download latest version

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Hope it helps,

David

[goldenleo01]

My computer now does not start correctly and don’t open up Windows. Its just directs me to the troubleshooter but i cant enter Windows. Can i still do this procedure or is the computer better replaced.

[iomare]

You can still perform the above procedure. All you need is a new drive. You can create the USB drive with Windows 10 on it on a different computer and then use on yours.