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‎10-09-2022 02:09 AM

HP Recommended
Product: HP ENVY Laptop - 13-ba0010na
Operating System: Microsoft Windows 11

Hi as per title really struggling to locate where i can buy replacement screen (cracked but works fine). Hp envy 13 ba0010na. Parts finder is not showing me anything against serial etc

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3 REPLIES 3

‎10-09-2022 08:23 AM - edited ‎10-09-2022 08:30 AM

HP Recommended

by "parts finder" do you mean PartSurfer?

 

You can find the part number in the Maintenance & Service guide

http://h10032.www1.hp.com/ctg/Manual/c06618421.pdf

 

The part number must match the description found in your notebook's display specification

33.8 cm (13.3") diagonal FHD, IPS, BrightView, micro-edge, WLED-backlit, multitouch-enabled, edge-to-edge glass and HP Sure View integrated privacy screen, 1000 nits, 72% NTSC (1920 x 1080) 

 

Your notebok's specifications

https://support.hp.com/us-en/product/hp-envy-13-ba0000-laptop-pc-series/32552516/model/34953514/docu...

 

 

Your notebook's HP support portal

https://support.hp.com/us-en/product/hp-envy-13-ba0000-laptop-pc-series/32552516/model/34953514/prod...


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‎10-11-2022 06:06 AM

HP Recommended

Yes - parts.hp.com and it's in the uk. Thanks for the product book - i 'think' it's display with product code L96793-001, however, when i click on it my laptop model (ba0010na) isn't covered in the 'products using this part' list. Should i just assume it is it? 

Screenshot_20221011-130309.png

 

 

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‎10-11-2022 08:34 AM - edited ‎10-11-2022 08:55 AM

HP Recommended

I always prefer using HP PartSurfer. It goes right down to the product number/name.

 

When desribing your notebook, always include the two digits and t if there is one. The two digits are the screen diagonal size and the t is touchscreen. 

Otherwise, you make whoever it is you are requesting information about it to guess.  Personally, I do not like to guess when researching or making technical recommendations.

 

Search with the means I described  in my previous post if you are unsure. Choosing the correct screen can be tricky as there are different connector types on the screens. If you choose a screen with the wrong connector, if will not physically fit in the header on the notebook's system board.

 

I suggest contacting the UK seller directly to make certain that you get the right part. 

 

When the seller recommends a specific screen, it puts the onus on them if a mistake is made in what they send you. 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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