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‎07-22-2020 11:10 AM

HP Recommended
Product: Pavilion 15-au063nr
Operating System: Microsoft Windows 10 (64-bit)

I am curious about where to purchase a replacement battery for my HP Pavilion 15-au063nr. Battery life is down to about 45 minutes. I am new to the HP site, but found no place that lists replacement parts. Or do I purchase that through some 3rd party. I would prefer to buy direct from HP.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-22-2020 02:12 PM

HP Recommended

@Cecilio_Rojas 

 

The specs of your machine is

 

          https://support.hp.com/in-en/document/c05226670

 

It uses  2-cell, 41 Wh Li-ion battery part #  849909-855 which is N/A from HP

 

               https://partsurfer.hp.com/Search.aspx?searchText=849909-855

 

Normally HP does not keep spare batteries due to some reasons including cost. You can buy from

 

             https://www.newegg.com/p/16J-014W-005V0

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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3 REPLIES 3

‎07-22-2020 02:12 PM

HP Recommended

@Cecilio_Rojas 

 

The specs of your machine is

 

          https://support.hp.com/in-en/document/c05226670

 

It uses  2-cell, 41 Wh Li-ion battery part #  849909-855 which is N/A from HP

 

               https://partsurfer.hp.com/Search.aspx?searchText=849909-855

 

Normally HP does not keep spare batteries due to some reasons including cost. You can buy from

 

             https://www.newegg.com/p/16J-014W-005V0

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-22-2020 04:05 PM

HP Recommended

Thanks, Banhien, for your help. I have ordered the battery and I really appreciate your prompt reply to my question. Have a blessed day.

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‎07-22-2020 04:36 PM

HP Recommended

@Cecilio_Rojas 

 

You are welcome

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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