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- Where is the CMOS Battery in HP Laptop 15 db0024ns?

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12-30-2021 06:53 PM
Hello, i'm a new user from Spain, i need help because my girlfriend laptop HP laptop 15 db0024ns is broken.
She turn off the computer yesterday and today, appareance a black screen with:
CMOS Reset (502)
Press enter to reboot the system.
When she pushed enter, had appareanced a new black screen with:
b1 initialize library failed 0xc0000185
Where is the CMOS (RTC) battery in the laptop? i can't find it and, the computer not work. I need replace the CMOS Battery.
thanks ^^
12-30-2021 07:49 PM
No, it does NOT have RTC or CMOS battery, you have to keep main battery inside machine all the time.
Regards.
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12-31-2021 06:17 AM - edited 12-31-2021 06:21 AM
Hi, if I don't have CMOS or RTC, then should I change the battery? (replace).
the error happens with the battery inside, so to fix the problem, I have to change the battery right?
Thanks