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HP Recommended
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Microsoft Windows 10 (64-bit)

I would like to upgrade my RAM from 8GB to 16GB. I am not sure where to buy it and install it. I need info on that.

 

I am in Hyderabad, India. However, the product was bought in the USA.

 

Also, please tell me if warranty will be void if get my RAM upgraded at HP store.

 

If I want to buy an SSD and install it, is it possible?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Your PC supports max 16GB of DDR4 2400Mhz (2x8GB)

 

At the moment you have one stick of 8GB, so y9ou can add another stick of 8GB in the empty slot. You can choose your prefered brand. The PC will actually support 32GB of RAM (2x16GB)

 

Example:

 

https://www.amazon.in/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=ram+2400+ddr4+8gb+sod...

 

On page 38 of service manual you can see the steps to replace RAM

 

http://cdn.cnetcontent.com/f2/dc/f2dc4d58-908d-453c-8b48-75273b2a261d.pdf

 

Your PC supports M2 PCIe NVMe SSD which you can insert as seen on page 37 of service manual.

 

Upgrading RAM and drives is an accepted practice and will not void warranty unless you break something during upgrade.

 

You can also take a look at these HP videos which can help with any upgrade

 

http://h20574.www2.hp.com/results.htm?SID=15551437&MEID=E4899330-8007-4DA9-BEB1-771F3E708205

 

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

 

 

View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

Your PC supports max 16GB of DDR4 2400Mhz (2x8GB)

 

At the moment you have one stick of 8GB, so y9ou can add another stick of 8GB in the empty slot. You can choose your prefered brand. The PC will actually support 32GB of RAM (2x16GB)

 

Example:

 

https://www.amazon.in/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=ram+2400+ddr4+8gb+sod...

 

On page 38 of service manual you can see the steps to replace RAM

 

http://cdn.cnetcontent.com/f2/dc/f2dc4d58-908d-453c-8b48-75273b2a261d.pdf

 

Your PC supports M2 PCIe NVMe SSD which you can insert as seen on page 37 of service manual.

 

Upgrading RAM and drives is an accepted practice and will not void warranty unless you break something during upgrade.

 

You can also take a look at these HP videos which can help with any upgrade

 

http://h20574.www2.hp.com/results.htm?SID=15551437&MEID=E4899330-8007-4DA9-BEB1-771F3E708205

 

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

 

 

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