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HP Recommended
OMEN 16.1 inch Gaming Laptop PC 16-b1000 (4Z7T3AV)
Microsoft Windows 11

Hi,

I am getting frequent BSOD issues in my HP Omen 16 Gaming Laptop. On Microsoft forums, they informed me that, it is causing because of my Network drivers. So, I should update my Wifi and Ethernet drivers.

This is what I am getting from HP Driver download.

 

Network Drivers.jpg

 

As you can see, these drivers are a bit outdated. The release date is 2022-2023. Where can I get the latest driver for my ethernet?

 

Thanks.

1 REPLY 1
HP Recommended

It would be really helpful to know what error code you are seeing on the BSOD.

Drivers dated 2022-2023 are not that old. Are you using those drivers?   Have you run the HP support assistant to see if newer drivers are available?  Get the latest HP support assistant and see what it recommends.

 

Please check and see what drivers you are using:

 

If you have blue screen problems (BSOD) you may have old drivers that need to be updated. There is also a possibility that a Microsoft released driver was not compatible with your hardware. This does not happen too often, but when it does you need to roll back the driver to your old HP driver.

The device manager can be used to check the date and version of the driver you are using. The images below show dates for the Realtek audio driver and an Intel Wi-Fi driver.

Note that the Realtek is older and cannot be rolled back. Possibly there is a newer release. The Intel driver is new and can be rolled back.

Typically, if there is a driver problem, a yellow or red colored warning will show up.


BeemerBiker_0-1725455661985.png

 






BeemerBiker_1-1725455661887.png



Let me know what you find.


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