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‎05-15-2020 07:14 PM - last edited on ‎05-15-2020 07:32 PM by Retired

HP Recommended
Product: Hp Pavillion Gaming laptop

Hp Pavilion Gaming laptop screen hinges seized up went to put in for warranty and the extended warranty I paid for is not valid even though laptop is barely a year old.

 

 

1 REPLY 1

‎05-26-2020 01:54 PM

HP Recommended

@JeremyK2058 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee


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