Why is my order being declined?

[HEJohnson]

Every time I try to place my order, I get a message telling me that my order has been declined, and to click the link to access my order status and find out why.

When I click the link, and fill in my information, all I get is another error message saying, "We could not find your order based on the information provided. Please check and try again."

What is going on?

[asmita6658]

Hi @HEJohnson

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