Why is there no battery for HP x360 Spectre available in stock?

[_Mass_]

As the subject mentions, why is there no battery for HP x360 Spectre available in stock?

I did check on this page and couldn't find. How and where can I find the genuine replacement battery?

Moreover, the solution from the HP Expert didn't work. So, the best course of action might be to replace the battery.

P.S. I feel truly disappointed and might never use any HP products in the future. Despite buying this high-end flagship laptop offering from HP, I've been facing issues since the beginning. 

[The_Fossette]

@_Mass_

I reviewed your post and I understand that you are looking for a replacement battery for your computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you in ordering the battery for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[_Mass_]

Ok, did try as you requested. Please check the attached screenshot [Link to image if the attachment doesn't display properly], which says, "This product is no longer serviced by HP. You may search for possible solutions on this support website."

Now please guide me on what to do. I already disappointed with HP!

[The_Fossette]

@_Mass_

Help me with your region (country) in a private message and I will share the contact details.

Thanks!

[_Mass_]

Please check, just DM'ed you!

[_Mass_]

@The_Fossette, Why is it taking this long for the local region correspondents to reach me? You said they would contact in four business days and it's been more than 2 weeks. And if your excuse is going to be because of the festive season (Christmas), no we don't much celebrate Christmas here & there are no holidays to skip the business days.

More reason to be disappointed with HP Support! 

[The_Fossette]

Please click on the below link and reach out to the support team.

https://www8.hp.com/asia_pac/en/default.html

Thanks!

[_Mass_]

 I have already tried reaching them out through that link. I'm posting this thread only after I couldn't get possible solution from that link.

Why haven't you responded to the message where you informed that you reached to my regional support?

[The_Fossette]

@_Mass_

I was informed by the escalations team to provide you the link. if they do not have the battery then is nothing much that can be done from my end.

I recommend you contact support and check once.

Thanks!