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Microsoft Windows 11

Hello,

I've standardized my family's laptops on HP platforms over the years because of their dependability and ability to be upgraded.  My daughter is now in college and I purchased her a sweet little touchscreen [14-ek0033dx] model that came with 8GB RAM.  She's now using the full suite of Adobe products for school and running out of RAM.  Researching the Maint. & Service Guide for this model and then popping the cover, I believe I found an industry standard single socket DIMM protected under a metal cover!  It looks like the only way to upgrade is replace the system board with a 16GB version or hack-away at the metal cover and hope that I don't damage it.

 

Anyone else experience this???

 

Thank you!

1 REPLY 1
HP Recommended

@JWAKE 

 

That's true, it ONLY has 8GB on-board RAM. On-board means RAM is integrated (or soldered) to its system board. HP and other vendors have many machines which ONLY has single slot on RAM and/or on-board.

 

In this case, you have to buy new system board which contains

 

  • New CPU + video,
  • New RAM,
  • New Windows license

Because they are on one piece of hardware called system board. That is very close to the cost of new machine. I would buy a new machine and read its specs carefully (My experience: I bought an expensive business HP machine and it does not have SD card reader. I store many documents on an SD card, now I have to use external card reader, I will definitely carefully read machine specs next time).

 

Regards.

BH
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