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HP Recommended
HP ProBook 430 G5 Notebook PC
Microsoft Windows 11

Hi,

 

sometime I do a checkup on the hp support page for changed drivers or bios versions.

 

So I have a bookmark for my HP probook 430 G5 in my browser and I have been using it for years now.

 

https://support.hp.com/de-de/drivers/selfservice/hp-probook-430-g5-notebook-pc/17047126

 

Last month everything was fine page asks for which OS I am running and since I updated to Windows 11 this was always my choice.

 

But today I found out that the support page is only offering Windows 10 as an option for support and drivers...the choice for Win11 was removed!

 

Is there a special reason for that - this notebook officially supports Windows 11.

 

Can anybody explain please?!

 

Thx

5 REPLIES 5
HP Recommended

@Jarkarta,

 

Welcome to our peer-to-peer HP Community Forum!

 

Yes, using the internet wayback machine link I can see that once upon a time HP made Windows 11 drivers/software available for your HP ProBook 430 G5 Notebook PC:

 

NonSequitur777_0-1698077301605.png

 

But apparently not any longer. Even the archived link refused to retrieve W11 information. I hope that an HP administrator will forward your request to someone who can get this option restored.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Thx for your reply - so there is just hope an adminstrator comes across this and I just have to wait

or do I need to actively follow up this "problem" and ask again from time to time!?

 

 

HP Recommended

@Jarkarta,

 

Pretty much, I'm afraid.  You initiated this discussion thread, and my hope is that someone who can actually fix this issue (hint: HP Subject Matter Expert) will notice and do something about it...

 

Kind Regards,

 

NonSequitur777


HP Recommended

Thx and I am absolutely not happy with it - same happened for the Probook 470 G5 which my brother owns.

I am not a fan of changing sources afterwards without explanantion for the reason.

That´s a nogo for me.

 

Thx for your help  I appreciate your honesty and "case" closed.

 

If that HP strategy is getting common I will defintely check out another brand - reliability and keeping customers informed about changes is VERY important to me.

 

Have a good day and thx again.

HP Recommended

@Jarkarta,

 

You are welcome -good luck to you!

 

Kind Regards / Mit Freundlichen Grüße,

 

NonSequitur777


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