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‎03-01-2023 08:40 PM

HP Recommended
Product: HP Laptop PC 15-dw4000 (4Z348AV)
Operating System: Microsoft Windows 11

I'm trying to use a HP G5 USB-C Docking station with my PC 15-dw4000 Laptop and the laptop does not detect my additional monitor.  It is not charging either.  Does this Laptop's USB-C port work with a Docking station?

Category:
1 REPLY 1

‎03-04-2023 12:37 AM

HP Recommended

Hi @BK1960 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing display connection via docks.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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