-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Will dual channel RAM work for me? processor amd a6 9220 r4...

Create an account on the HP Community to personalize your profile and ask a question
06-28-2023 12:05 PM
Hi;
Please post the full model number or product number of your notebook.
Use this guide to find that information.
How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes
Some AMD notebooks even though they have two memory slots, run the memory in single channel mode.
06-28-2023 12:15 PM
Below is the link to the user guides link for your notebook.
HP 15-rb000 Laptop PC Manuals | HP® Customer Support
Chapter 1 page 2 of the maintenance and service guide indicates that your notebook has one memory slot that supports 1 x 8 GB of DDR4 memory, which will run in single channel mode.
06-28-2023 01:16 PM
Interesting...
The manual indicates that only the Intel models have two memory slots, so unfortunately, I wouldn't be able to answer your question.
You should be able to install 2 x 8 GB of memory, but it may not run in dual channel mode.
This service manual for a different model series that uses the same processor as your notebook indicates that the notebook's memory will run in dual channel mode when it has two memory slots.
HP 255 G6 Notebook PC Maintenance and Service Guide
The E2-9000e processor only has one memory slot.