Will glue fix gap between screen and plastic frame?

[blisterblast]

Hi there,

There's a gap forming between my screen and the screen's plastic frame. It's currently at the bottom-left of the screen (see image). This is my second 17-ds011dx laptop; the first one had the same problem. 

1. Would squirting some krazyglue in the gap slow its spread rightward? Or would it damage (!) delicate little wires down there?

2. What am I doing wrong such that I've gotten these gaps on two laptops now? As far as I can tell, I open and close my laptop like a regular civilized guy. 

Thanks fam

[Riddle_Decipher]

@blisterblast We don't recommend applying glue as such, instead, please let us know if there have been any accidents before this issue occurred?

And if not, how did the issue occur? please let us know.

P.S: Welcome to HP Community 😉

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[blisterblast]

Hi there,

Thanks. 

No accidents that I can recall. It seems that the action of opening and closing the laptop wears away at the adhesive that connects the screen to the frame. Obviously, I need to keep opening and closing the laptop daily, but I'm worried that doing so will exacerbate the problem. 

I'm trying to minimize it by opening the laptop slowly and, when doing so, pressing down on the part of the frame where the gap is forming, to prevent the gap from growing. 

Are there other ways to prevent the gap from growing? 

Now that you have more context, do you still not recommend glue? If not glue, what can I do?

Thanks! 

[Riddle_Decipher]

@blisterblast We recommend you get the device repaired via HP, and I suggest you talk to HP support and discuss your options,

follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.