• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-31-2018 09:21 AM

HP Recommended
Product: HP Envy 17 TS Notebook PC M7-J020DX
Operating System: Microsoft Windows 10 (64-bit)

8GB PC3L-12800 DDR3 SDRAM. Low voltage laptop memory Will this RAM work in my Laptop HP Envy 17 TS notebook PC

M7-J020DX?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-31-2018 09:37 AM - edited ‎08-31-2018 09:39 AM

HP Recommended

Hi!, @Illaibe :

 

Your notebook, is ...

Product Number: E4S19UA
Description: HP ENVY TouchSmart m7-j020dx Notebook PC

 

Have, memory ...

  • Part No: 691740-001
  • Description: 4GB, 1600MHz, PC3L-12800 DDR3L dual in-line memory module (SHARED)
  • Rohs: COMPLY_2.07

You can install in your notebook maximum  ... 16Gb.(2x8Gb.).

  • Part No: 693374-001
  • Description: 8GB, 1600MHz, PC3L-12800 DDR3L dual in-line memory module (SHARED)
  • Rohs: COMPLY_2.07

You can purchase brand's ... ADATA, Kingston, Crucial (by Micron), Corsair, Elpida, Nanys, Samsung, hynix, etc ... from ... https://parts.hp.com/hpparts/Default.aspx?mscssid=

 

Too, with HP Part Number, from ... eBay, Amazon, etc ...

 

Note : You can too install 12Gb.(1x4Gb.+1x8Gb.).

 

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-31-2018 09:37 AM - edited ‎08-31-2018 09:39 AM

HP Recommended

Hi!, @Illaibe :

 

Your notebook, is ...

Product Number: E4S19UA
Description: HP ENVY TouchSmart m7-j020dx Notebook PC

 

Have, memory ...

  • Part No: 691740-001
  • Description: 4GB, 1600MHz, PC3L-12800 DDR3L dual in-line memory module (SHARED)
  • Rohs: COMPLY_2.07

You can install in your notebook maximum  ... 16Gb.(2x8Gb.).

  • Part No: 693374-001
  • Description: 8GB, 1600MHz, PC3L-12800 DDR3L dual in-line memory module (SHARED)
  • Rohs: COMPLY_2.07

You can purchase brand's ... ADATA, Kingston, Crucial (by Micron), Corsair, Elpida, Nanys, Samsung, hynix, etc ... from ... https://parts.hp.com/hpparts/Default.aspx?mscssid=

 

Too, with HP Part Number, from ... eBay, Amazon, etc ...

 

Note : You can too install 12Gb.(1x4Gb.+1x8Gb.).

 

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.