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‎08-18-2020 12:34 PM - edited ‎08-19-2020 12:49 AM

HP Recommended
Product: HP Envy DV6
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

 

I am trying to make a brand new installation of Windows 10 on a new Crucial MX500 SSD, on a HP Envy DV6 7301EL. I have a BIOS screenshot (below).

 

I have tested the SSD on another machine, and it works correctly. I have created a Windows 10 install DVD by using Microsoft's Media Creation Tool (version 2004).

 

When I run the Windows 10 installer, it gets up to the point where I would select a drive, and then it tells me that no drives are detected (the drive list is empty).

 

I have tried using both legacy and non-legacy mode.

 

What can I do?

 

IMG_20200818_194523.jpg

1 REPLY 1

‎08-19-2020 12:25 AM

HP Recommended

For some reason, the screenshot isn't showing any more in my post. Here it is:

 

 

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