Windows 10 update reqauires uninstall of HP Pavilion Notebook

[babu2734]

Windows Update will not complete, asking for HP Pavilion Notebook to be uninstalled on the grounds of incompatability.  I cannot find HP Paviulion Notebook in my laptop, and hence cannot uninstall it.  So I cannot install the latest Windows 10 update

[iomare]

Hi,

You need to update your BIOS before you can install latest Windows 10.

HP Notebook System BIOS Update (AMD Processors)

F.45 Rev.A

9.4 MB

May 17, 2017

from here:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab000-notebook-pc-series/7771366/mod...

Hope it helps,

David

[JC919]

Found no way to uninstall HP Pavillion Notebook BIOS.

I cant even find such a thing.

HP support says I needed to upgrade the BIOS. I followed their instructions and did the upgrade install.

Now the upgrade for windows 10 wont even start as it now says there is an error!

It doesnt say what that error is or what to do to fix it!

[Maurmo]

I too had this frustration for a month and I finally solved the issue.  I upgraded the BIOS from the HP website for upgrades and downloads.  I entered my HP notebook name and serial number, found a drop down list to choose BIOS, the option to upgrade was listed in a drop down.  I could not find the uninstall of the BIOS as suggested and that did not seem reasonable to do anyways!  I hope this is helpful.  The whole process to upgrade the BIOS and download the Microsoft Windows 10 app did take a few hours.

[LEEXARENA]

BUEN DIA.

PARA LA ACTUALIZACION DE WINDOS 10 ME PIDE QUE REALIZE LA DESINTALACION DE HPPAVILIAN NOTEBOOK BIOS MAS SIN EMBARGO REVISANDO LOS PROGRAMAS DEL EQUIPO NO ME APARECE, PERO TAMPOCO ME DEJA ACTUALIZAR SE PODRIAS AYUDAR CON MI DUDA DE COMO REALIZARLO. GRACIAS

[rick-s]

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티

Thank you for your understanding.

[iomare]

Hi @LEEXARENA

For further help you need to provide the exact model or product number of your PC (not serial). Here is link to HP support page showing how to find this:

https://support.hp.com/es-es/document/c00221735

Let me know,

David