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is it because i installed the wrong version for EI 11

i installed “internet explorer 11 (windows 7 only)” or was i suppose to install the one that supports both windows 7 and windows server 2008

HP Recommended

I would have selected the W7 64 bit file. 

 

Maybe the other file would work but I doubt it. 

 

What about Google Chrome?

 

Get the standalone download file and try that  

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i dont get what is a standalone file like is it for a only windows version 

HP Recommended

Chrome isn't going to work...only supported for W10/W11.

 

Try Firefox:

 

Firefox for Windows 64-bit

 

The standalone installer file is a small file.

 

Download to your W10 PC.  Copy the file to a USB flash drive.

 

Plug the flash drive into your HP 2000.

 

Copy the file to the W7 desktop

 

Run the file, and hopefully you will have a working Firefox browser.

HP Recommended

l

HP Recommended

th fact i just noticed is that i did installed the standalone on my download file that i didnt know but it says update is not applicable because i had to activate windows for it.

also i installed firebox and chrome before this conversion but both required me to be on the newer version of windows 7. Microsoft should’ve just give out the newer iso of windows 7, although i didnt install the version you said no i will try

HP Recommended

If you need to update the original version of W7 to SP1, you can download the SP1 update from the link below (2nd file).

 

You will have to transfer the file via USB flash drive and run it from the W7 desktop.

 

Microsoft Update Catalog

HP Recommended

the firefox thing helped because EL 8 gave me a suggestion that i should install the firebox ESL and now i can access any websites thanks 

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

That's great news you are able to access the internet again.

 

Hopefully Windows update still works which may download a bunch of updates.

 

If it is not working, see this link for how to fix most problems with Windows update not working in W7:

 

You shouldn't need the advanced discussion section.

 

Windows 7 Update Problems? Read this first. - Microsoft Community

 

Make sure you have SP1 installed.

 

That is a must to be able to bring W7 up to date.

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