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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Windows Hello biometrics stopped working after update
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01-14-2020 05:03 AM
Update performed over night that requires restart. Hello biometrics no longer available as driver appears incompatible and and support system says I have the latest. Anyone else having problems
Solved! Go to Solution.
Accepted Solutions
01-15-2020 05:27 AM
I suggest rolling back the Windows update and pausing updates for a week. Yours are probably not the only hardware configuration this has affected.
Be aware that Microsoft now leaves us, HP and other vendors in the dark as to what the effects of updates will be.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
01-15-2020 05:27 AM
I suggest rolling back the Windows update and pausing updates for a week. Yours are probably not the only hardware configuration this has affected.
Be aware that Microsoft now leaves us, HP and other vendors in the dark as to what the effects of updates will be.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
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