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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Windows Memory Diagnostic - Memory Problem and How to Contact Computer Manufacture
12-14-2020 12:53 PM

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I have had the blue screen of death about 10 times within the last month with different messages. I have used the HP Support Assistance but it keeps telling me that everything is fine. I ran a Windows Memory Diagnostic and it said that my computer has memory issues and that to fix it, I need to contact the computer manufacturer. Can you help?
12-15-2020 09:56 AM

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The "memory issue" means one or both of two issues: First, a memory stick could be failing and that would need to be replaced. Second, the built-in memory controller chip on the system board could be failing and that can NOT be replaced.
So, you would need to buy a new memory stick and have someone with technical knowledge about opening a laptop and replacing the memory do that for you -- unless you are experienced in doing this yourself.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
12-17-2020 03:47 PM

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Where would be a good place to buy that memory stick and which one would I purchase? Thank you for your response!!
12-18-2020 12:30 AM

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pcdiags means what message upon boot

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