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‎09-07-2017 12:57 AM

HP Recommended

Dear Cheryl,

 

 

I tried to hide updates...Unfortunately, they show up after every restart.

 

I will also wait for a fix for this issue.

 

 

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‎09-08-2017 02:55 PM

HP Recommended

The H.P Development Company L.P.- System -5/26/2017 12:00:00 AM- 6.0.21.1(3) has now  updated on windows & is installed with a restart after installing the update.

 

It seams to be updating at last and no more issues with this windows update.

 

Thankyou and hope this helps.

 

Bigdar:smileyvery-happy:

Spoiler
 
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‎09-09-2017 01:59 AM

HP Recommended

Sorry Bigdar, but the problem is still the same, I am still getting:

 

"There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

 

 HP Development Company, L.P. - System - 5/26/2017 12:00:00 AM - 6.0.21.1 - Error 0x800f0247"

 

HP apparently did not sove any problem yet.

 

 

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‎09-09-2017 03:46 PM

HP Recommended

i am currently having the same issues. i recently bought this laptop and have had nothing but problems updating it. between bios issues and failed updates it gets quite annoying. i am having this error currently and several other errors with this pc. is there an eta on a fix for this update?

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‎09-10-2017 02:03 PM

HP Recommended
I'm currently having problems with and update that I was forced to do on 9th sept. Now it's not loading up. It takes 5/6 minutes to load and constantly disconnecting me from the internet. I literally just brought this laptop and I've had nothing but problems I'm not happy.
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‎09-10-2017 02:26 PM

HP Recommended

@ChloeFaux

You can uninstall the Update that is giving you problems. I assume it was a Windows Update and not an HP Support Asssitant update?

Click the icon in far right corner of the taskbar-beside the time/date icon-then click All Settings. In the window that opens click on Update & Security. In the window that opens click on "Update history". Next window shows updates and has Uninstall option.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎09-10-2017 02:37 PM

HP Recommended
I have just done that. It's just restarted and still taking 5/6 minutes to load
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‎09-10-2017 02:50 PM

HP Recommended

2017-09-10.png

 

as soon as i uninstall it its installing itself again?? please help!!!

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‎09-10-2017 02:51 PM

HP Recommended

2017-09-10.png

 

as soon as i uninstall it its installing itself again?? please help!!!

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‎09-10-2017 03:10 PM - edited ‎09-10-2017 03:10 PM

HP Recommended

@ChloeFaux 

That is a Windows Security Update and as such may not be able to avoid it. Not sure if the troubleshooter tool from MS will work but worth a try.

>Download Windows 10 Updates Troubleshooter Tool from Microsoft<

Run it and click on "Hide updates" option ,hopefully you'll be able to hide desired update  in the list.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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