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Microsoft Windows 10 (64-bit)

Hey everyone, I am having the some problem with my keyboard. 

 

msg1102864623-2009.jpg

 

The keys in the above image stopped working suddenly today. Can you give me any help or advice on how to solve this issue, I'd appreciate it.

1 REPLY 1
HP Recommended

Hello @mdhamza 

 

(1) The ribon cable of the keyboard to the mainboard should be checked whether it has partially loosened or is defective. Clean copper contacts with isopropanol.

(2) Test keyboard

(3) If the test fails, your keyboard has to be replaced !

 

Please report your results.

 

best regards

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