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HP Recommended
HP 15-r030sq
Linux

Hello,

I have an HP 15-r030sq on which i started to see some problmes. From not opening  anymore after sleep mode, to not connecting to wireless.

 

I  installed Linux Ubuntu on it and i'm having a hardware problem where i can't connect on the internet on wireless because the "Airplane Mode is ON" and when i try to  turn it off i get a message "Use hardware switch to turn off". I tried the harware key which is "F12" with no luck. I tried with some command lines but even that did not worked. I saw a solving method where it sayd to cover some pins on the wireless module that turn on/off the airplane mode but i could not find the pinou spreadsheet. Can someone help me out solving this issue? Thank you very much. I will post the wireless module picture aswell.

 

Best regards,

Mirceawireless.jpg

1 REPLY 1
HP Recommended

Hi

Credit to Bapoumba, Ubuntu Forums
When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
Code:

sudo apt update
sudo apt dist-upgrade

and reboot if necessary.

If the issues persist, it is recommended that you install pastebinit, by running:
Code:

sudo apt install pastebinit

This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.

Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
Code:

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info

It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.

If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to
https://ubuntuforums.org/showthread.php?t=2082305&p=12350385&viewfull=1#post12350385 using another device and follow the instructions there on how to the run wireless script without an internet connection.

 

 

 

 

Which has a section for Blocked

Software Blocked =

Hardware Blocked =

 

If in doubt please ask.

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