• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-13-2020 01:44 AM

HP Recommended
Product: HP Notebook 14 am-029tx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have been searching on compatible upgrades for my wireless card, currently it is a realtek RTL8723BE.

I found that this card only supports 2.4Ghz and I would like to upgrade to a card that can utilise the 5Ghz connection.

Unfortunately I am unable to find a sure upgrade online and that is why i have turned to this forum for help.

Any help would be much appreciated. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2020 09:49 AM - edited ‎07-13-2020 09:49 AM

HP Recommended

OK, thanks.

 

There is one wifi card you can upgrade to, since your notebook only comes with one antenna wire.

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or at the HP parts store for $16.50.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

https://parts.hp.com/hpparts/default.aspx

The card has the same throughput as the RTL8723BE on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

View solution in original post

Was this reply helpful? Yes No
7 REPLIES 7

‎07-13-2020 07:46 AM

HP Recommended

Hi:

 

Open up the notebook and let me know how many antenna wires are connected to the Realtek RTL8723BE wifi card.

 

Some models have two and some models only have one.

 

It makes a difference on what model wifi card you can upgrade to.

 

Below is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c06189781

Was this reply helpful? Yes No

‎07-13-2020 09:45 AM

HP Recommended

HI,

There is currently just one antenna cable connected.

Was this reply helpful? Yes No

‎07-13-2020 09:49 AM - edited ‎07-13-2020 09:49 AM

HP Recommended

OK, thanks.

 

There is one wifi card you can upgrade to, since your notebook only comes with one antenna wire.

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or at the HP parts store for $16.50.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

https://parts.hp.com/hpparts/default.aspx

The card has the same throughput as the RTL8723BE on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS.

Was this reply helpful? Yes No

‎07-14-2020 05:40 AM

HP Recommended

Is there an option to upgrade to two antennas?

 

And what wireless cards would be compatible if that is possible?

Was this reply helpful? Yes No

‎07-14-2020 07:06 AM

HP Recommended

Not without taking the whole notebook apart including the display panel in order to run the second antenna.


Plus you would have to buy the correct antenna kit for your notebook that is listed in chapter 3 of the service manual.

 

If you want to go through all of that trouble, then any Intel dual band wifi card should work, except the Intel 9560 AC.

Was this reply helpful? Yes No

‎07-14-2020 07:16 AM

HP Recommended

oh wow. thanks you very much. Appreciate the help.

Was this reply helpful? Yes No

‎07-14-2020 07:18 AM

HP Recommended

You're very welcome.

 

Please post back and let us know how your wifi card upgrade project went.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.