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‎12-06-2021 08:44 AM - edited ‎12-06-2021 08:47 AM

HP Recommended
Product: HP Pavilion - 14-bf008na
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone,

 

My bluetooth mouse (Tecknet BM306) started to work poorly:

- doesn't highlight text (e.g., Notepad or word) - skipping between lines/paragraphs

- doesn't extend=auto propagate columns (in excel)

- randomly double clicks (while only single click made) in browser (Firefox)

 

I first thought it's the mouse problem, but then I switched to usb dongle wireless mouse - same problems.

I finally swtiched to wired mouse - NO problems (works fine).

 

So I guess the problem with bluetooth/wirelss drivers/ports?

 

I'd appreciate any helpful suggestions on how to fix the wireless/bluetooth mouse normal operation.

 

Thank you

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-09-2021 03:49 AM

HP Recommended

The problem solved - the mouse itself (not batteries) was faulty.

View solution in original post

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3 REPLIES 3

‎12-06-2021 11:58 AM

HP Recommended

@Avelant 

 

Please check batteries and replace them first.

 

Regards.

BH
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‎12-07-2021 03:28 AM

HP Recommended

Batteries was the first thing I checked and replaced. That didn't help.

It seems like laptop problem, although all hardware tests I run yesterday from HP website haven't revealed any problems.

Was this reply helpful? Yes No

‎12-09-2021 03:49 AM

HP Recommended

The problem solved - the mouse itself (not batteries) was faulty.

Was this reply helpful? Yes No
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