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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Won't turn on, left hinge broken

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05-29-2019 09:34 PM
My left hinge broke right after the warranty expired. The housing is also cracked and computer will not turn on. It cycles as it attempts to boot up. Is there a way to replace the housing or has it now become a paper weight.
05-29-2019 09:52 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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