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HP Recommended
[Personal Information Removed]
Microsoft Windows 10 (32-bit)

I was wondering if I can upgrade the memory on my computer.  If so, what is the maximum I can upgrade to?  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey,

You should tell us what is your PC. I searched with the serial number you entered and found an HP 17-AK001DS.

If it' true, the maximum memory is 16GB (2x8gb). When your unit came, you got only 1x8GB. You can see what memory is ocmpatibme with your product on Crucial for example (https://www.crucial.fr/compatible-upgrade-for/hp---compaq/hp-17-ak001ds)

 

But before, verify your product is a 17-AK001DS!

Regards

View solution in original post

3 REPLIES 3
HP Recommended

Hey,

You should tell us what is your PC. I searched with the serial number you entered and found an HP 17-AK001DS.

If it' true, the maximum memory is 16GB (2x8gb). When your unit came, you got only 1x8GB. You can see what memory is ocmpatibme with your product on Crucial for example (https://www.crucial.fr/compatible-upgrade-for/hp---compaq/hp-17-ak001ds)

 

But before, verify your product is a 17-AK001DS!

Regards

HP Recommended

Hi,

Yes, as @Old_Dad posted the max RAM is 16GB of DDR4 2400MHz RAM

 

I just wanted to add that you should replace the Hard Drive with an SSD which would probably give a more noticeable boost to the everyday performance of the PC than the extra RAM.

 

Take care,

David

HP Recommended

Yes that is what it is.  Thank you for your answer.  

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