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‎02-22-2019 02:37 PM

HP Recommended
Product: 17-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

You know the drill.  Laptop hinge is snapping, so bring my issue to the attention of an appropriate team within HP so that they mayl likely request information from me in order to look up my case details or product serial number.  Thanks.

1 person had the same question
1 REPLY 1

‎02-22-2019 02:53 PM

HP Recommended

@Flangee

 

I will be escalating your case. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
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