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‎11-05-2019 09:26 AM - last edited on ‎11-05-2019 09:42 AM by Retired

HP Recommended

I thought my cleaning lady knocked over printer until my wife said “it looks like it (zeen tablet) exploded” - quick google search brought me here. It’s ridiculous that a device that’s barely used in my house could not only stop working but could actually cause harm to my family. What if this thing started a fire or my three year old located the shards / before I did?  I need to hear from someone familiar with this issue ASAP. 

5 REPLIES 5

‎11-05-2019 09:42 AM

HP Recommended

@POCCHI

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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‎11-11-2019 10:05 AM

HP Recommended

@POCCHI

 

We have not heard back from you.  Please let us know if you still need assistance.

 

Thank you for using the HP Support Community.

 

Cheers

I work on behalf of HP
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‎11-11-2019 01:16 PM

HP Recommended

Hello, I just replied to your PM with details as requested. 

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‎11-11-2019 01:21 PM - last edited on ‎11-11-2019 01:52 PM by Retired

HP Recommended

 

 

@POCCHI

 

Thank you for the updated information.

 

I have forwarded your information to the appropriate team. They will follow up with you via the contact information you provided.
Thank you for visiting the HP Support Community

 

[Removed]

 

I work on behalf of HP
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‎11-11-2019 01:40 PM

HP Recommended

Why did you post my contact information publicly? 

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