-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Yes you can and yes you do.
Specs say your 8 gigs is 2 x 4 gig modules. The memory is DDR3L-1600 SO-DIMM like this:
8-GB 693374-001
You have an easy access panel on the bottom of the laptop so you can reach the RAM slots and replace the 2 x 4 with 2 x 8.
Post back with any questions and please accept as solution if its the info you needed.
Buy Samsung 8GB (PC3L-12800) DDR3L 1.35V 1600 204-Pin M471b1g73bh0-yk0: Memory - Amazon.com ✓ FREE DELIVERY possible on eligible purchases
HP Recommended
Yes you can and yes you do.
Specs say your 8 gigs is 2 x 4 gig modules. The memory is DDR3L-1600 SO-DIMM like this:
8-GB 693374-001
You have an easy access panel on the bottom of the laptop so you can reach the RAM slots and replace the 2 x 4 with 2 x 8.
Post back with any questions and please accept as solution if its the info you needed.
Buy Samsung 8GB (PC3L-12800) DDR3L 1.35V 1600 204-Pin M471b1g73bh0-yk0: Memory - Amazon.com ✓ FREE DELIVERY possible on eligible purchases
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community