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‎02-12-2022 08:02 PM

HP Recommended
Product: HP ProBook 4440s Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone,

Keyboard

backspace," "g" and "h" keys on keyboard stopped working.

Also performed hardware test these keys are not working.

 

Sometimes these are working and laptop make a beep sound and turn on airplane mode and these keys stops working. 

 

Airplane turns on automatically.

 

 

 

Category:
4 people had the same question
1 REPLY 1

‎03-19-2022 01:51 PM

HP Recommended

We are having the same issue with G H and BACKSPACE 

I have tried (without success)

  • uninstalling the driver
  • hard reset
  • updating windows
  • Best Buy Geek Squad
  • rolling back keyboard driver and Windows 11 (unable to do either)

I suspect this was due to a recent update, because the laptop worked perfectly the day prior.

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