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‎01-16-2022 07:14 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Battery issue and getting a message that the the battery is reporting a a failure and it needs to replace .

0K1KPH-AGGBOG-XD7U3A-COCD23

Primary battery:Replace(40)

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-16-2022 09:19 PM

HP Recommended

Hello @Anjima .
You are correct, error 601 indicates that the battery has reached 25% of its full charge level, and this means that the battery has suffered a wear to the point of yielding enough, so it is necessary that you replace it with a new one.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

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1 REPLY 1

‎01-16-2022 09:19 PM

HP Recommended

Hello @Anjima .
You are correct, error 601 indicates that the battery has reached 25% of its full charge level, and this means that the battery has suffered a wear to the point of yielding enough, so it is necessary that you replace it with a new one.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
1 person found this reply helpful
Was this reply helpful? Yes No
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