battery and ram question

[Emery25]

I have three cell battery but don't last more then an hour, does the two cell battery last longer? I thought the three cell battery would last longer. I have the brightness turn all the way down. 

How much ram can it hold and where can I buy the ram from HP?

[erico]

The battery should last about 3-3.5 hours.  Use the PC Hardware Diagnostics or HP Support Assistant to run a test on the battery.  From your description, it does not have much service life left and should be replaced. 

The maximum memory supported depends on the configuration of your notebook. See the Maintenence & Support guide at the following link. See page 2

http://h10032.www1.hp.com/ctg/Manual/c05122688

[Emery25]

I found out the battery is a 4 cell. HP sending me a brand new one and I will get it on Friday.  

Here what HP Support Assistant say about the battery:

Cycle count: 100 / 300

Manufacturer: 111-83-72

Battery Age: 372 days

Temperature: 24 °C

Design Capacity: 2800 mAh

Full Charge Capacity: 2697 mAh (96%)

Remaining Capacity: 2697 mAh

Terminal Voltage: 16993 mV

Design Voltage: 14800 mV

Cell Voltage 1: 4249 mV

Cell Voltage 2: 4247 mV

Cell Voltage 3: 4247 mV

Cell Voltage 4: 4250 mV

Status: 40E0

I got the Notebook on January 2017. 

[erico · Accepted solution]

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@Emery25 wrote:

I found out the battery is a 4 cell. HP sending me a brand new one and I will get it on Friday.  

Here what HP Support Assistant say about the battery:

Cycle count: 100 / 300

Manufacturer: 111-83-72

Battery Age: 372 days

Temperature: 24 °C

Design Capacity: 2800 mAh

Full Charge Capacity: 2697 mAh (96%)

Remaining Capacity: 2697 mAh

Terminal Voltage: 16993 mV

Design Voltage: 14800 mV

Cell Voltage 1: 4249 mV

Cell Voltage 2: 4247 mV

Cell Voltage 3: 4247 mV

Cell Voltage 4: 4250 mV

Status: 40E0

I got the Notebook on January 2017. 

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With the new battery installed, all should be well.