battery drain

[nlp0526]

I notice that my battery drains very fast when I turn off the laptop and don't turn it back on for several days. Often when I come back, my battery is at "0%".

Is this hurting the battery life?

[erico]

That sounds more like Sleep or Hibernate than an actual shut down form the Windows icon. 

How are you shutting it down?

[nlp0526]

I do a complete shut-down. Not just "sleep mode" or "hibernate". My question is more about damage - does it damage battery life or laptop when battery is completely draining down?

[erico]

Describe your complete shutdown please.

Check your power options settings. I suggest setting them to HP recommended as default.

Draining it completely won't hurt the battery. I am  just surprised to see it happening if power options settings or the advanced options have not been changed from default. What you are describing has not happened with any of the notebooks I have owned or had as HP product loans.

 I edited this for spelling corrections

[nlp0526]

So I do a shut down as you show....not hibernate or sleep. Also have not touched power settings. But after reading other posts here I am thinking that the drain is because I have left my internet connection plugged into one of the USB ports. I am wondering if this is causing the drain.  

Also I am glad to see you did answer my question about whether the battery draining down to 0% will hurt it.

[erico · Accepted solution]

Leaving it plugged in could be the cause.

By "internet connection", do you mean a USB wifi dongle of some sort?

Do you mean a CAT5 to usb dongle? My current HP product loan was delivered with one of those.

Check power options to make sure that the port turns off when the notebook is turned off.

I did not say that. The battery draining down to 0% will not hurt it.  I am just surprised that it is happening.

[nlp0526]

Yes, CAT 5 to USB. That's the one I think was causing the battery drain. I unplugged it yesterday after shut down. Now today when I turned on laptop, battery was OK. So that was the problem.

I will do as you suggest - be sure ports turn off when notebook is turned off. 

Case closed.

[DocShoe]

This is a known problem, apparently with no solution, with the Spectre 360 with Windows 10.  I have found this issue on many forums, and likewise my Spectre 360 has done this power-drain while powered off since it was new.

I have tried every suggested fix, and nothing has ever helped.  I haven't quantiated this precisely, but the drain seems higher when it is fully powered off (not Hibernate, not Sleep, but powered OFF), vs. when I am frequently using the computer.

HP has apparently been ignoring this, and pretending that it is not a problem because I've been following this since I purchased the computer and there have been no useful suggestions that I have found.

Just know that it's not the AC power, it's not the power supply, and I don't believe it is the battery.  The HP Spectre 360 drains the battery when powered off.  HP doesn't seem to care.