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‎03-31-2025 08:07 AM - edited ‎03-31-2025 08:09 AM

HP Recommended

Hello everyone , i just bought a 2023 hp OMEN Gaming Laptop 16 (wf0007TX) today , the laptop comes with an issue of battery drain . the laptop battery is draining pretty fast . it last for an hour and half , even that im just watching youtube and browsing the web .  ive found in the official HP website that :

 The OMEN 16 GAMING LAPTOP has a battery life of up of 6 hours on average 
But it is not the case with my laptop
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‎04-03-2025 05:14 PM

HP Recommended

You're welcome!


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11 REPLIES 11

‎03-31-2025 08:46 AM

HP Recommended

Hi @kafru 

 

You do know that this is 2025, right?

 

From which vendor did you purchase the new, old stock laptop from?


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‎03-31-2025 03:37 PM - edited ‎03-31-2025 03:40 PM

HP Recommended

i bought it from M.E.I Technologies in Egypt its still new though first opened by my hand i even got the updates from hp and microsoft  yet i found out rgb is not supported by omen light studios dont know why and the battery is draining fast i also ran a hp battery check from the assistant, vitals check from omen gaming hub and i ran an internal battery test from the laptop diagnostics and device manager all gave normal good results which is confusing me more

i ran general tests on everything from the device manager too just to be on the safe side 

i tested the lap by playing the first missions from AC valhalla, GoW, Middleearth shadow of war, and ghost of tsushima ultra mode in everything 

i played around with adobe photoshop and aftereffects 

everything went smoothe great experience i loved it

so main issue for me is the battery 

secondary issue the rgb why the support removed and didnt resupport til now

 

and thank you dearly for volunteering and doing good deeds for others

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‎04-01-2025 08:55 AM

HP Recommended

Have you registered your laptop for the factory warranty?

Does the vendor give you a one year warranty?

 

I would initiate a warranty claim for the battery issue.

 

Run the Windows Battery-Report utility. I suggest that you  read the knowledge base article I wrote to get a clearer picture of your battery and its actual condition.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Use-the-Windows-Battery-Report-utility-to-und...


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‎04-02-2025 11:57 AM - edited ‎04-02-2025 12:05 PM

HP Recommended

yes it has factory warranty and i got a 1year warranty from the provider 

the report i made tells me i have 68000mWh from 83000mWh by which im not bothered yet the reports says i full charged that 68000 everytime and drains in ~1:20:00 mins each time in the last 3 days which is very weird in eco mode not gaming not doing nothing just browsing or standby 

ill send the full report private if u want to know further details ....i didnt find a way to private msg u but i added u as a friend

if its ok to send it here in public then i will and its fine by me

 

and again thank u very much for your kindness and the link 

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‎04-02-2025 02:26 PM

HP Recommended

You can post the report in its entirety in your next reply.


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‎04-03-2025 01:48 PM

HP Recommended

 

 

here is the report in full

Battery report

COMPUTER NAMEKAFRAWI
SYSTEM PRODUCT NAMEHP OMEN by HP Gaming Laptop 16-wf0xxx
BIOSF.26 02/03/2025
OS BUILD22621.1.amd64fre.ni_release.220506-1250
PLATFORM ROLEMobile
CONNECTED STANDBYSupported
REPORT TIME2025-04-0219:43:45

Installed batteries

Information about each currently installed battery
 BATTERY 1
NAMEWK06083XL
MANUFACTURER333-AC-12-A
SERIAL NUMBER3708
CHEMISTRYLION
DESIGN CAPACITY83,000 mWh
FULL CHARGE CAPACITY68,090 mWh
CYCLE COUNT-

Recent usage

Power states over the last 3 days
START TIMESTATESOURCECAPACITY REMAINING
2025-03-3019:49:05ActiveAC6 %4,230 mWh
20:42:07ActiveBattery50 %33,500 mWh
21:05:18ActiveAC18 %11,940 mWh
21:55:14Connected standbyAC59 %40,010 mWh
21:55:15Suspended 59 %40,010 mWh
2025-03-3102:02:48Connected standbyBattery100 %67,930 mWh
02:02:48Suspended 100 %67,930 mWh
02:03:24Connected standbyAC100 %67,930 mWh
02:03:59ActiveAC100 %67,930 mWh
15:36:46ActiveBattery100 %68,310 mWh
15:38:40ActiveAC100 %68,320 mWh
23:10:48ActiveBattery100 %68,320 mWh
23:51:14ActiveAC50 %34,460 mWh
2025-04-0101:49:57Connected standbyAC100 %68,510 mWh
01:49:58Suspended 100 %68,510 mWh
15:10:20Connected standbyBattery100 %67,970 mWh
15:10:20Suspended 100 %67,970 mWh
15:10:57Connected standbyBattery100 %67,970 mWh
15:11:35ActiveBattery100 %67,970 mWh
15:17:00ActiveAC91 %61,610 mWh
15:17:57Connected standbyAC91 %61,750 mWh
15:18:06ActiveAC91 %61,790 mWh
17:27:00Suspended 100 %68,040 mWh
17:30:54ActiveAC100 %68,040 mWh
2025-04-0208:56:42ActiveBattery100 %68,560 mWh
08:56:45ActiveAC100 %68,580 mWh
09:07:00Suspended 100 %68,580 mWh
09:09:53ActiveAC100 %68,580 mWh
14:18:36Connected standbyAC100 %68,610 mWh
14:18:36Suspended 100 %68,610 mWh
19:31:27Connected standbyBattery100 %68,090 mWh
19:31:27Suspended 100 %68,090 mWh
19:32:05Connected standbyBattery100 %68,090 mWh
19:32:40ActiveBattery100 %68,090 mWh
19:43:45Report generatedBattery85 %58,210 mWh

Battery usage

Battery drains over the last 3 days
START TIMESTATEDURATIONENERGY DRAINED
2025-03-3020:42:07Active0:23:1032 %21,560 mWh
 
2025-03-3102:02:48Connected standby0:00:00--
 
15:36:46Active0:01:54--10 mWh
 
23:10:48Active0:40:2550 %33,860 mWh
 
15:10:20Connected standby0:00:00--
 
15:10:57Connected standby0:00:38--
15:11:35Active0:05:259 %6,360 mWh
 
2025-04-0208:56:42Active0:00:03--20 mWh
 
19:31:27Connected standby0:00:00--
 
19:32:05Connected standby0:00:35--
19:32:40Active0:11:0515 %9,880 mWh

Usage history

History of system usage on AC and battery
 BATTERY DURATION AC DURATION
PERIODACTIVECONNECTED STANDBY ACTIVECONNECTED STANDBY
2025-03-290:35:430:00:36 7:49:050:06:50
2025-03-303:30:420:02:20 10:29:070:01:00
2025-03-310:42:19- 21:13:160:00:35
2025-04-010:05:250:00:38 10:28:400:00:08

Battery capacity history

Charge capacity history of the system's batteries
PERIODFULL CHARGE CAPACITYDESIGN CAPACITY
2025-03-2972,832 mWh83,000 mWh
2025-03-3067,927 mWh83,000 mWh
2025-03-3168,230 mWh83,000 mWh
2025-04-0168,379 mWh83,000 mWh

Battery life estimates

Battery life estimates based on observed drains
 AT FULL CHARGE AT DESIGN CAPACITY
PERIODACTIVECONNECTED STANDBY ACTIVECONNECTED STANDBY
2025-03-291:49:48
1:19:27
1208 % / 16 h		 2:05:08
1:30:32
1060 % / 16 h
2025-03-301:17:00
1:04:57
1478 % / 16 h		 1:34:05
1:19:22
1210 % / 16 h
2025-03-311:25:17- 1:43:45-
2025-04-010:58:14- 1:10:41-
Current estimate of battery life based on all observed drains since OS install
Since OS install1:20:11
1:21:13
1182 % / 16 h		 1:37:44
1:39:00
970 % / 16 h




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‎04-03-2025 01:52 PM - edited ‎04-03-2025 02:02 PM

HP Recommended

so what do u think it is a software or hardware?

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‎04-03-2025 01:59 PM - edited ‎04-03-2025 02:03 PM

HP Recommended

.

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‎04-03-2025 02:20 PM

HP Recommended

Based on the battery report, likely age of the battery and comoaring design full storage capacity to actual capacity,  the battery has issues.

 

I would replace a battery that is only useful for less than around an hour and thirty minutes.

 

 


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