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HP Recommended
Microsoft Windows 10 (64-bit)

Hi there

I need to buy a replacement battery for my laptop

 

Product name : HP ENVY Laptop 13-ad0xx

Product number: 1VZ88EA#AB7

Serial number: [Personal Information Removed]

 

Could you please advise me on what battery I need to purchase? Also, HP in Greece says it does not provide batteries anymore for this product series, could you please tell me then where I can purchase the new battery?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@NonSequitur777,

 

thank you so much for your prompt reply, and so precious! as I am totally out of how this works

 

Just to be sure, this one https://www.amazon.de/-/en/AB06XL-HSTNN-DB8C-921408-271-Replacement-13-AD000NB/dp/B094JD38T2/ref=sr_...

I noticed that it is the only one to mention compatibility with hp envy 13-ad009nv. So, just to confirm before I order, is it the one? 

many thanks!

 

View solution in original post

6 REPLIES 6
HP Recommended

@stellaktz,

 

Welcome to our HP User Forum!

 

Your HP ENVY - 13-ad009nv (1VZ88EA) laptop as referenced here: https://support.hp.com/us-en/document/c05665656, requires the 921438-855 ("Assembly-battery 6C 53Wh 2.55Ah LI AB") which is the "AB06XL Replacement Laptop Battery".

I imagine you can shop for a replacement battery in Greece through Amazon-Germany for example: https://www.amazon.de/s?k=HP+921438-855&crid=S8JKRERKF3TR&sprefix=hp+921438-855+%2Caps%2C163&ref=nb_....

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

 


HP Recommended

@NonSequitur777,

 

thank you so much for your prompt reply, and so precious! as I am totally out of how this works

 

Just to be sure, this one https://www.amazon.de/-/en/AB06XL-HSTNN-DB8C-921408-271-Replacement-13-AD000NB/dp/B094JD38T2/ref=sr_...

I noticed that it is the only one to mention compatibility with hp envy 13-ad009nv. So, just to confirm before I order, is it the one? 

many thanks!

 

HP Recommended

@stellaktz,

 

Yes, that's the one: the HP p/n 921438-855 equivalent.

 

To ease your mind, you could take a look inside your laptop and verify the general shape of the battery:

 

NonSequitur777_0-1656017259021.png

 

Kind Regards,

 

NonSequitur777


HP Recommended

@stellaktz,

 

And here is an HP instructional video how to remove/replace your battery: https://www.youtube.com/watch?v=yjO9awek54k.

 

Kind Regards,

 

NonSequitur777


Learn how to remove and replace the battery on the HP ENVY 13-ad0xx. For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options for your HP device are available at http://hp.com/support. Continue the Conversation: http://hp.care/SupportForums ...
HP Recommended

thank you so much!

 

kind regards

 

stellaktz

HP Recommended

@stellaktz,

 

You are so very welcome, glad I was able to assist!

 

If my responses solved your question, please indicate as "Accepted Solution".

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.