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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎06-10-2025 12:14 AM

HP Recommended

My laptop battery is not holding power. I have to connect the power cable to use the laptop.

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3 REPLIES 3

‎06-10-2025 05:13 AM

HP Recommended

You do not provide much info like the model but assuming the laptop is over 2 years old its almost certainly just a matter of replacing the battery. We can give specific instructions and link you to a place to buy one if you give us the model number. It likely looks like there is no way to open it and replace the battery but I assure you it is not very hard to do and not terribly expensive, either.

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‎06-12-2025 03:53 AM

HP Recommended

The laptop is an hp spectre x360 bought in March 2020. Please share the instructions on how to change the battery.

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‎06-19-2025 05:22 AM

HP Recommended

Need the specific model number:

 

https://www.hp.com/id-en/shop/tech-takes/post/how-to-find-hp-laptop-model-number#:~:text=The%20most%....

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