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Common problems for Battery
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‎06-11-2026 11:10 AM

HP Recommended

please help

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1 REPLY 1

‎06-13-2026 06:25 AM

HP Recommended

Hi @shantanu151,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out to HP Support. Could you please elaborate on the battery issue you are experiencing? This will help us better understand the situation and provide the most appropriate assistance.
 

For example:

  • Is the battery not charging when the charger is connected?
  • Has the battery failed and displayed a failure code or battery alert message?
  • Is the battery draining unusually fast?
  • Is the notebook only working when plugged into the charger?
  • Are you seeing any other symptoms or error messages?

Please share as much detail as possible about what you're experiencing, including any error messages or codes that may appear on the screen. Once we have a better understanding of the issue, we'll do everything we can to help.

 

Take care and have an amazing day!

I'm an HP Employee.


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