• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-10-2023 04:38 AM

HP Recommended

Hi I need a battery for my DPOE67VC HP Laptop 15-dw1xxx and I don't know what the battery model is, please can anyone help?

 

Category:
1 REPLY 1

‎10-10-2023 07:28 AM - edited ‎10-10-2023 07:29 AM

HP Recommended

Hi:

 

Enter your notebook's serial number in the search window at the link below, and you should get a parts list with the battery part number and description.

 

HP PartSurfer

 

HP only has the maintenance and service guide for the older 15-dw0xxx model series on your notebook's support page.

 

https://support.hp.com/us-en/product/setup-user-guides/hp-15-dw1000-laptop-pc-series/29159332 

 

Chapter, 3, page 18 indicates that the battery part number and description in that model series is: Battery (3-cell, 41 Whr) HP Part # L11119-855.

 

Most likely it is the same battery used in your notebook, but I recommend you get confirmation by looking up the info in the parts list.

 

HP does not sell the battery listed in the service manual.

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

 

If your notebook uses the same battery part number, which it probably does, you will have to find a compatible aftermarket battery on Amazon or eBay.

 

Search by the HP battery part number.

 

You can also check this list of HP partner suppliers.

 

The vendors for the UK are listed toward the bottom of the page.

 

The HP Parts Store | HP Computer Parts | HP Printer Parts

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.