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‎07-24-2026 03:06 AM

HP Recommended

BATTRIES PROBLEM

Category:
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1 REPLY 1

‎07-25-2026 07:29 AM

HP Recommended

Hi @Deep9995 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you are encountering a battery issue, which is affecting the device’s performance and reliability. To assist you further, I kindly request that you help us identify the exact cause of the problem, whether it relates to the charging circuit, the power adapter, or the battery cells themselves. As part of the diagnostic process, this involves verifying the connections, monitoring power delivery, and systematically ruling out possible faults. To proceed effectively, may I ask you to please elaborate on your concern and provide the product number of the unit?

 

Take care and have an amazing day!

I'm an HP Employee.


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