-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- biometric sensor question

Create an account on the HP Community to personalize your profile and ask a question
01-11-2024 07:35 PM
i just got this pc HP ProBook 430 G6 - i5-8265U and it has what looks like the fingerprint scanner on it located below the down arrow
it is not in the device manager
i downloaded the drivers but they did not turn on the sensor
hp shows it in the parts section however this pc may have come with the sensor but may be missing the cable https://support.hp.com/us-en/document/c06510344
item 7
how can i tell if it actually has the parts to run the sensor and i just did not get the correct driver
or might i have to take the back off and look for the sensor and cable to make sure they are really there? it seems if the panel shows the sensor them part of it is on the pc. thanks
Solved! Go to Solution.
Accepted Solutions
01-12-2024 01:45 AM
Fingerprint sensor is an option. the sensor comes with cable. No point to have the sensor w/o the cable. If you wish, you can by pars on page 21 of the following manual
https://h10032.www1.hp.com/ctg/Manual/c06200688.pdf
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-12-2024 01:45 AM
Fingerprint sensor is an option. the sensor comes with cable. No point to have the sensor w/o the cable. If you wish, you can by pars on page 21 of the following manual
https://h10032.www1.hp.com/ctg/Manual/c06200688.pdf
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-12-2024 10:18 AM - edited 01-12-2024 10:30 AM
ok i did find the biometrid senso in that manual yuou sent on page 24, i also took the bottom off to see what drive it has and it has the m.2 drive so i'm going to get a 512gb or larger m.2 drive for it.
if anyone has a handle on a biometric sensor/fingerprint sensor please send it along. i did look in hp parts and found the sensor but i did not see how to get one from them. but amazon or even ebay will work for me.
as long as the bottom is off i can install one easy. thanks
ok i found the parts list the part number is fingerprint sensor cable is available in the Cable Kit using spare part number L44509-001 for the cable kit or L44516-001 for the senor alone. thanks